Village of Thiensville COVID-19 Update 3/26/20

Gov. Evers announces Safer at Home Emergency Order

Gov. Tony Evers this week directed Department of Health Services Secretary-designee Andrea Palm to issue a Safer at Home order that prohibits all non-essential travel, with some exceptions as clarified and defined in the order.

The order is available here. For information on essential businesses and travel, click here.

Request for Residents to Absentee Vote

In response to COVID-19 (coronavirus), the Village of Thiensville is urging ALL voters to request an absentee ballot for the April 7 election. Please disregard this notice if you have already requested a ballot for April 7th.

Voting through the mail reduces public contact with our poll workers, and staff. You can request a ballot online at: MyVote WI. You will need to upload a copy of your photo ID.

Please do so as soon as possible. It takes time for a ballot to be mailed to you and for you to mail it back. While you have until April 2 to request a ballot, the possibility of receiving it and having it be received back in the municipality by Election Day is not guaranteed the closer we get to April 2.

Please do not hesitate to contact Village Hall with questions at 262-242-3720. Thank you for doing your part to help limit the spread of COVID-19.

Village Park

Unfortunately, Gov. Tony Evers’ order includes the closure of playgrounds. It is important to prevent people from congregating in high-use public spaces. We encourage you to be outside and visit open spaces, BUT please keep a safe distance from those you meet outside.

Sewer payments and Pet Licenses

Sewer bills are due by April 15th. Please return these by mail. Please note that residential sewer bills are now in an envelope and the bill has a Village logo at the top.

Dog and cat licenses are due by April 1st and should also be returned by mail

If you cannot mail these, a drop box is available outside of the Village Hall front doors

Please Note the Following Changes to Village Operations

In an attempt to limit the spread of COVID-19, the Village of Thiensville is limiting public access to Village buildings. The following buildings are closed to the public: Village Hall, Public Works, Police Department (lobby), Fire Department (lobby).

At this time, Village Staff will still be present at all of these facilities during regular business hours in order to assist citizens with any questions, requests, or payments via phone or email. Residents can complete most Village business online:  and outlined below.

  • In person absentee voting is available  and the Village will administer voting activities in accordance with State guidelines. All residents are encouraged to vote absentee by mail.
  • The Fire Department, Police Department, and Ozaukee Emergency 911 Communications Center will operate as they always do, but the administrative offices and lobby will be closed to the public.
  • The Village’s website and social media pages (Facebook, Twitter) will be updated if there are any additional changes.
  • We want to thank you all for your patience and understanding during these uncertain times. Our community’s safety is our number one concern, and we all should be vigilant in doing our part to help slow the spread of this virus.

Virtual Village Hall:

Numerous Village services are available online. Here are a few of the direct links to services you can access online:

Absentee Ballot Request

Parking Permission

Vacation Checks

Mulch Delivery

Rent a Dumpster


Apply for Building Permit

Village Hall:

Village Hall will be closed to the public, effective immediately. Public access will resume on Monday, April 13, 2020 unless modified earlier.

Village Hall staff will report to work throughout the closure period. Phone lines 262-242-3720 will remain operational and staff will answer calls during normal business hours, 8:00am to 4:30pm.


The Village is urging ALL voters to request an absentee ballot for the April 7 election.

If you want to request a absentee ballot to be mailed or register to vote, please visit myVote.

If the State of Wisconsin does not amend the requirement to provide in-person absentee voting/registration hours, Village Hall will be open solely for that purpose daily from 8-4:30 until Friday April 3rd.  

Prescription Drug Drop Off:

The Prescription Drug Drop Off Box program has been suspended. Please store these items in a safe place at home until the program resumes

911 Emergency Dispatch Services:

Ozaukee Dispatch has enhanced call screening and is taking additional precautions when answering 911 calls that involve complaints of a sick person, a fever, cough, respiratory illness or other breathing problems.

These questions will allow us to take precautions to avoid exposure and spread of the coronavirus infections for the first responders and the public.

911 is for life threatening emergencies only and the non-emergency number is for all other questions. 911 calls take priority over non-emergency calls and the public may be put on hold while taking those calls. Misuse of 911 can result in a citation if used improperly.

Do not call 911 for shortage of supplies, we do not have them. Only call if you have an emergency.

Do not call 911 for the Health Department or questions about the virus. Go online to the Health Department or CDC for up to date information (we don’t want to give out false information as it is ever changing).

Be patient, we may not have the answers you are looking for and may recommend to contact another agency.

We have been receiving an increased number of calls from citizens, having questions regarding COVID-19 (Coronavirus). While we are here to help those in need of emergency services, unfortunately we are not your best resource of information for this topic.

Please call the CDC 24/7 hotline at 1-800-232-4636. When calling that number, option 8 contains Coronavirus information and option 1 allows you to speak with an agent.

Mid Moraine Municipal Court:

Please visit the Municipal Court website for further updates or to pay citations.

Weyenberg Library:

The Weyenberg Library is currently closed March 16-29. Visit the library website for more details. 

Building Inspections and Permits:

The Village will continue to process building permits. Permit applications may be downloaded here. When you call Safebuilt to schedule an inspection there will be additional screening. Interior inspections of occupied structures will be limited to only inspections needed to complete the sale of a home.

For more information on the status of a permit, please call Village Hall call building inspector Paul Mortimer at 414-640-9523 to schedule an inspection call (262) 346-4577 or email Safebuilt

Garbage and Recycling:

At this time, refuse and recycling collection will continue, subject to compliance with CDC guidelines/directives regarding social distancing, hygiene, etc. Garbage must be bagged and not loose in the can to protect our staff from exposure. Recycling is automated and does not require bagging

Public Works:

Public Works will continue operations, subject to compliance with CDC guidelines/directives regarding social distancing, hygiene, etc.

Public Meetings:

All non-essential public meetings will be cancelled until further notice. If necessary the Village will make public access available to the public in an electronic format for essential meetings.

Online resources